Frequently Asked Questions
We would be happy to answer any inquiries or requests that you may have, please don't hesitate to contact us in whichever way is most convenient for you. You can fill out our feedback form for a lightning-fast reply, email, give us a call, or use our Live Chat Link (available on main page) if you want. One of our courteous Team members will be able to assist you.
Q. When will my order arrive?
A. ALL Items are shipped directly from Malaysia and the shipping time should be within 14 days. All orders are sent via International Air Mail.
Q. What are my Payment Options?
A. We accept Visa, Mastercard, American Express, Discover via the PayPal secure online ordering system. If you are uncomfortable with our secure online ordering system, you may Send a USD Travellers Check along with your order form to us. All funds are in US Dollars. Please include your FULL name, address, phone number and email address.
Shipping & Handling
 |
All Orders are Shipped Via International Air Mail Express Post.
Q. Where are the Shipping Costs displayed?
A. The Shipping price is calculated during the checkout. There is a Base Shipping rate of $20 plus a small incremental charge based on the weight of the additional items. |
Satisfaction & Return Policy
 |
Purchase now and enjoy a 30-day full no-questions-asked refund. If you are unhappy with your product for any reason you may return the item for a refund within 30 days of the date you received the item. Shipping and handling charges are non-refundable. All returns must be sent to the return address in Malaysia. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. |
Please return the product to the address below. Please include your name, address, phone number.
MalaysianGifts.com
897 JALAN CENGAL 18
BANDAR PUTRA
81000 KULAI, JOHOR, MALAYSIA
Privacy Policy
We will not sell your email address or phone number nor will we share your private information with third parties. We will not contact you by phone unless there is a problem with your order and we do not receive a response to email attempts. We occasionally send product updates and special offers to those customers and visitors who have signed up to receive such information. You can be removed from our email list at any time by responding to a mailing with 'Remove' in the subject field.
Secure Online Ordering
 |
Your security is important to us and rest assured that by shopping at MalaysianGifts.com your purchase is safe and secure as we use Pay Pal. With the industry's most-advanced encryption, fraud prevention, and Buyer and Seller Protection Policies, PayPal is dedicated to keeping your account safe and secure. With PayPal's secure online ordering system it uses the latest technology to protect your submitted credit card information via our web site. The connection between your browser and our server is encrypted with industry leading Secure Sockets Layer (SSL) technology. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Please note that your browser must support SSL. |
Contact Us
MalaysianGifts.com
897 JALAN CENGAL 18
BANDAR PUTRA
81000 KULAI, JOHOR, MALAYSIA
(International Dialing Code) +6019-776-6098 - Phone
Office Hours are : 9:00 - 5:00 (Monday - Saturday). Please remember that we are +8 hours GMT. Click here to see what time it is in Malaysia from your country.
sales@malaysiangifts.com
